What is the Human Insight World Tour?
HiWorld is a digital event designed to help organizations bring greater customer understanding to their business. Leaders across industries will share real stories and use cases of empathizing with customers in their business and the measurable benefit of putting yourself in your customer's shoes.
UserTesting's annual customer conference was on tour this year in Asia-Pacific. HiWorld APAC took place under a "virtual roof" and offered keynotes, spotlights, and panels from leaders and practitioners at brands including ASUS, Kmart Australia Limited, and others.
Attendees included the best in research, design, product, and marketing—from Fortune 500 companies to small and medium-sized businesses across the globe.
Keynote Speakers
Andy MacMillan
UserTesting
Chief Executive Officer
Janelle Estes
UserTesting
Chief Insights Officer
Speakers from top brands
YuHsuan Hsiao
ASUS
User Research Manager
John Ungar
Kmart Australia Limited
Digital Customer Experience Manager
Harshit Sinha
Cars24
Head of Product Design
Digital Experience and
Design Leader
Royal Wins
Head of Digital Marketing
Slava Kovalska
Safety Culture
Senior Product Designer