What is the Human Insight World Tour?
HiWorld is a digital event designed to help organizations bring greater customer understanding to their business. Leaders across industries will share real stories and use cases of empathizing with customers in their business and the measurable benefit of putting yourself in your customer's shoes.
Watch the HiWorld Tour North America which is part of our HiWorld global event series that took place under a “virtual” roof in three geographies, and included keynotes, spotlights, and panel discussions from leaders at brands like Microsoft, WarnerMedia, and Zendesk.
Attendees included the best in research, design, product, and marketing—from Fortune 500 companies to small and medium-sized businesses across the globe.
Keynote speakers
Andy MacMillan
UserTesting
Chief Executive Officer
Janelle Estes
UserTesting
Chief Insights Officer
Brian Solis
Salesforce
Digital Anthropologist and Futurist
Speakers from top brands
Crystal Pang
Zendesk
Sr. UX Researcher
Doug Parker
WarnerMedia
VP, Creative
Sara Lerner
Google (formerly at Microsoft)
Sr. Product Manager
Stephanie Melton
Nielsen
Manager, Panel Research and Innovation
James Hsu
FabFitFun
Director, Product Design and UX
Leah Allen
Hallmark
Digital Experience Director