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    HiWorld Tour 
    North America

    Access free when you register

    What is the Human Insight World Tour?


    HiWorld is a digital event designed to help organizations bring greater customer understanding to their business. Leaders across industries will share real stories and use cases of empathizing with customers in their business and the measurable benefit of putting yourself in your customer's shoes.


    Watch the HiWorld Tour North America which is part of our HiWorld global event series that took place under a “virtual” roof in three geographies, and included keynotes, spotlights, and panel discussions from leaders at brands like Microsoft, WarnerMedia, and Zendesk.


    Attendees included the best in research, design, product, and marketing—from Fortune 500 companies to small and medium-sized businesses across the globe.

    Keynote speakers

    Andy MacMillan

    UserTesting

    Chief Executive Officer

    Janelle Estes

    UserTesting

    Chief Insights Officer

    Brian Solis

    Salesforce

    Digital Anthropologist and Futurist

    Speakers from top brands

    Crystal Pang

    Zendesk

    Sr. UX Researcher

    Doug Parker

    WarnerMedia

    VP, Creative

    Sara Lerner

    Google (formerly at Microsoft)

    Sr. Product Manager

    Stephanie Melton 

    Nielsen

    Manager, Panel Research and Innovation

    James Hsu

    FabFitFun

    Director, Product Design and UX

    Leah Allen

    Hallmark

    Digital Experience Director

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