Watch a workshop to sharpen your UX and CX skills led by UserTesting trainers.
UserTesting University Live Workshop Options
The power of qualitative feedback in product design and development
Customer feedback is a vital part of any product development process, but how and when should you seek it? Learn how to use qualitative customer feedback to drive quick, user-centered decision-making. This workshop includes hands-on activities and discussions for roles in product management, product design, product research, and anything in between.
Tips and tricks for fast remote feedback
Move quickly from data to insights with pro-tips and best practices for beginners and new users while leveraging UserTesting’s Human Insight Platform. From creating an efficient test plan to parsing through the data, learn expert techniques to get the insights you need and expedite analysis.
Numbers + empathy: the ROI of listening
What happens when you use empathy as a research method? You get the complete story from your customers and potential customers you didn't know to look for. Learn from a spectrum of human experiences that will reshape your business solutions. This workshop is an interactive deep dive into the process of designing tests, extracting insights, and building customer retention.
Using fast human insight to supercharge your marketing
For marketing professionals, conducting user tests is the key to higher productivity. Learn how to validate concepts and fine-tune marketing messages to resonate with your target audience. Increase the efficiency of A/B tests by quickly discovering the needs and attitudes of target segments. This workshop uses real-world examples from marketing pros to improve your marketing process with fast human insight.
Research planning: What research should we be doing?
Speaking with customers is a core part of any research strategy. However, we often overlook certain pillars that provide tremendous value to your team and organization. Learn the research approaches you should be using if you aren't already. This workshop covers considerations for constructing and focusing your research strategy. Join this session, and you will leave with a strategic research plan to start applying within your team.